Privacy Policy

A legal disclaimer

Bellestar Home Heath | Last Updated: 3/24/2026

This Privacy Policy describes how Bellestar Home Health ("we," "our," or "us") collects, uses, and protects the personal and health-related information of visitors to our website and recipients of our home healthcare services. We are committed to protecting your privacy and complying with all applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the California Consumer Privacy Act (CCPA/CPRA).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information:

Full name, address, phone number, and email address
Date of birth and insurance information
Emergency contact details

Health & Medical Information (Protected Health Information / PHI):

Medical history, diagnoses, and treatment information
Physician referrals and care plans
Insurance and billing information related to healthcare services

Website Usage Information:

IP address, browser type, and device information
Pages visited, time spent on site, and referral URLs
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, coordinate, and improve our home healthcare services
Match patients with appropriate medical professionals and care teams
Process billing and insurance claims
Communicate with patients, families, and authorized healthcare providers
Comply with legal and regulatory obligations
Respond to inquiries submitted through our website
Analyze website traffic and improve our online experience

3. HIPAA & Protected Health Information

As a home healthcare provider, we are a HIPAA-covered entity (or business associate, as applicable). Any Protected Health Information (PHI) we collect is governed by our HIPAA Notice of Privacy Practices, which is provided separately to all patients. We use and disclose PHI only as permitted or required by HIPAA, including for treatment, payment, and healthcare operations.

We do not sell PHI. We do not use PHI for marketing purposes without your explicit written authorization.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Your treating physicians, specialists, and authorized members of your care team
Health insurance companies and billing processors as needed for claims
Third-party service providers who assist in operating our website or services (under confidentiality agreements)
Government agencies or law enforcement when required by law
Family members or authorized representatives, with your consent

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the CCPA/CPRA:

Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Correct: You may request that we correct inaccurate personal information we hold about you.
Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a CCPA/CPRA request, contact us using the information in Section 9.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the site may not function properly if cookies are disabled. We do not use cookies to collect health or medical information.

7. Data Security

We implement reasonable administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Bellestar Home Health

334 D st.

Davis, CA 95616

Phone: (916) 693-6677

Email: support@bellestarhh.com

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.